PIEF Conference 2023

About the Conference

PIEF Conference Attendees

Where and When?

The Personal Injury & Disability National Conference 2022 will be held at the Sofitel Brisbane and online as a hybrid conference on October 10-12, 2022.

The Excellence in Personal Injury and Disability Management Awards event will be held on October 11, 2022.

Registrations for the event will be available soon.

The Conference

The conference attracts delegates working in the personal injury and disability management industry from all across Australia.

It showcases initiatives that have achieved exceptional outcomes and industry best practice in motor accident (compulsory third party), workers’ compensation, disability and life insurance sectors.

The conference will provide delegates and sponsors an outstanding opportunity to make important industry connections, discover new practices and trends and showcase how the industry is evolving.

In 2022 the focus of our conference is Together, Today & Tomorrow.

PIEF Conference Drinks

Conference Streams

PIEF Drinks


This stream will look at ways to which we can collaborate, share approaches to common issues and opportunities that face our industry. It is a forum to explore better practices and leverage lessons that will allow us to transform our industry to better support people impacted by personal injury and disability.

  • Resilience, adaptability and responding to change
  • Collaboration in a multi-stakeholder or competitive environment
  • Attraction and retention of a capable workforce with capacity
  • Person centered approaches: levering wider community supports Value based health care: Partnerships
  • Supporting return to life and community – after injury and post scheme exit
  • Health benefits of good work: operationalizing within schemes


Disruptive and challenging times over the past two years has impacted us socially, economically, technologically as we responded to the Covid-19 pandemic. This has caused our industry to rapidly adapt and change the way we operate and deliver services.

In this stream, we will discuss and learn how our industry has transformed itself, and consider contemporary issues and the opportunities to rethink the status quo.

  • Remote & hybrid working in a post Covid-19 world
  • Resilience, adaptability and responding to change
  • Person centered approaches in service delivery
  • Value based health care: ensuring quality outcomes and value for money
  • Customer experience
  • Claims Portfolio management
  • Supporting people with mental injury/harm
  • Global learnings/Insights in the personal injury and disability management sector.
PIEF Conference Speaker


In this stream we will look at how coming together and using today’s knowledge and learnings, we can plan for a better tomorrow. We will discuss policy, governance, operational strategies, and levering evidence-based research to future proof this very important industry.

  • The Future of Work
  • Industry headwinds (social, economic and technological trends) – opportunities & challenges
  • Scheme design: maintaining a social license & ensuring schemes remain fit for purpose
  • Effective outsourcing and insourcing of claims/case management
  • Research: evidence-based insights and effective translation into policy/operational practice
  • Value based care: future directions
  • Strategic claims management
  • Injury/accident prevention
  • Risk based regulation

Keynote Speakers

Dr Catriona Wallace | PIEF Conference 2022

Dr Catriona Wallace

Leading AI Ethicist & Speaker

Dr Catriona Wallace is one of the world’s most cited experts in Artificial Intelligence, Ethical Technology and the Future of Work. Dr Wallace is the CEO of Ethical AI Advisory, the Chair of Venture Capital fund Boab AI and she was the Founder of Flamingo AI, a Machine-Learning company with headquarters in New York and Sydney. She has been recognised by The Australian Financial Review as the most influential woman in business & entrepreneurship and by the Royal Institution of Australia as a most pre-eminent scientist.

Dr Norman Swan | PIEF Conference 2022

Dr Norman Swan

Respected Medical & Health Broadcaster

Dr Norman Swan is Australia’s most respected health journalist, broadcaster and commentator. He hosts RN’s Health Report and since the COVID-19 pandemic, co-hosted Coronacast, a daily podcast on the coronavirus. He is also a reporter and commentator on the ABC’s 7.30, Midday, News Breakfast and Four Corners and a guest host on RN Breakfast.


The Personal Injury Education Foundation (PIEF) is committed to fostering, developing and inspiring talent, by providing quality education and training and professional development programs, events, and initiatives for people working in the personal injury and disability management sectors across Australia.

Established in 2006, PIEF is a not-for-profit, member based organisation, governed by an independent Board of Directors. Members include regulators, insurers and agents in the workers compensation, motor accident (CTP), and disability and life insurance sectors.

Comcare is the government regulator, workers’ compensation insurer, claims manager and scheme administrator. Through our role, we work with employees and other workers, employers, service providers and other organisations to:

• minimise the impact of harm in the workplace

• improve recovery at work and return to work

• promote the health benefits of good work

We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes.

More information about Comcare go to comcare.gov.au or call us on 1300 366 979.