PIEF Conference 2022

About the Conference

PIEF Conference Attendees

Where and When?

The Personal Injury & Disability National Conference 2022 will be held at the Sofitel Brisbane and online as a hybrid conference on October 10-12, 2022.

The Excellence in Personal Injury and Disability Management Awards event will be held on October 11, 2022.

Registrations for the event will be available soon.

The Conference

The conference attracts delegates working in the personal injury and disability management industry from all across Australia.

It showcases initiatives that have achieved exceptional outcomes and industry best practice in motor accident (compulsory third party), workers’ compensation, disability and life insurance sectors.

The conference will provide delegates and sponsors an outstanding opportunity to make important industry connections, discover new practices and trends and showcase how the industry is evolving.

In 2022 the focus of our conference is Together, Today & Tomorrow.

PIEF Conference Drinks

Conference Streams

PIEF Drinks


This stream will look at ways to which we can collaborate, share approaches to common issues and opportunities that face our industry. It is a forum to explore better practices and leverage lessons that will allow us to transform our industry to better support people impacted by personal injury and disability.

  • Resilience, adaptability and responding to change
  • Collaboration in a multi-stakeholder or competitive environment
  • Attraction and retention of a capable workforce with capacity
  • Person centered approaches: levering wider community supports Value based health care: Partnerships
  • Supporting return to life and community – after injury and post scheme exit
  • Health benefits of good work: operationalizing within schemes


Disruptive and challenging times over the past two years has impacted us socially, economically, technologically as we responded to the Covid-19 pandemic. This has caused our industry to rapidly adapt and change the way we operate and deliver services.

In this stream, we will discuss and learn how our industry has transformed itself, and consider contemporary issues and the opportunities to rethink the status quo.

  • Remote & hybrid working in a post Covid-19 world
  • Resilience, adaptability and responding to change
  • Person centered approaches in service delivery
  • Value based health care: ensuring quality outcomes and value for money
  • Customer experience
  • Claims Portfolio management
  • Supporting people with mental injury/harm
  • Global learnings/Insights in the personal injury and disability management sector.
PIEF Conference Speaker


In this stream we will look at how coming together and using today’s knowledge and learnings, we can plan for a better tomorrow. We will discuss policy, governance, operational strategies, and levering evidence-based research to future proof this very important industry.

  • The Future of Work
  • Industry headwinds (social, economic and technological trends) – opportunities & challenges
  • Scheme design: maintaining a social license & ensuring schemes remain fit for purpose
  • Effective outsourcing and insourcing of claims/case management
  • Research: evidence-based insights and effective translation into policy/operational practice
  • Value based care: future directions
  • Strategic claims management
  • Injury/accident prevention
  • Risk based regulation

Keynote Speakers

Dr Catriona Wallace | PIEF Conference 2022

Dr Catriona Wallace

Leading AI Ethicist & Speaker

Dr Catriona Wallace is one of the world’s most cited experts in Artificial Intelligence, Ethical Technology and the Future of Work. Dr Wallace is the CEO of Ethical AI Advisory, the Chair of Venture Capital fund Boab AI and she was the Founder of Flamingo AI, a Machine-Learning company with headquarters in New York and Sydney. She has been recognised by The Australian Financial Review as the most influential woman in business & entrepreneurship and by the Royal Institution of Australia as a most pre-eminent scientist.

Dr Norman Swan | PIEF Conference 2022

Dr Norman Swan

Respected Medical & Health Broadcaster

Dr Norman Swan is Australia’s most respected health journalist, broadcaster and commentator. He hosts RN’s Health Report and since the COVID-19 pandemic, co-hosted Coronacast, a daily podcast on the coronavirus. He is also a reporter and commentator on the ABC’s 7.30, Midday, News Breakfast and Four Corners and a guest host on RN Breakfast.

Key Dates

  • 15 March, 2022
    Call for Abstracts
  • 7 April, 2022
    Award Nominations Open
  • 11 May, 2022
    Abstract Submissions Close
  • 31 May, 2022
    Awards Nominations Close
  • 1 August, 2022
    Attendee Registration Open
  • 10 October, 2022
    PIEF 2022 Conference – Opening Event
  • 11 October, 2022
    The Excellence in Personal Injury and Disability Management Awards Dinner & PIEF 2022 Conference
  • 12 October, 2022
    PIEF 2022 Conference Conclude

Our Facebook Feed!

2 weeks ago

PIEF Conference
We're excited to announce that due to overwhelming industry support, the PIEF National Summit and Excellence in Personal Injury & Disability Management Awards for 2023 will be held at the iconic Adelaide Oval on August 29 and 30, 2023.Further details and the full programme will be released April 10. The event will include a series of keynote presentations and plenary/panel sessions, in addition to presenting many opportunities to come together, collaborate, share and network with industry peers and colleagues over the two days.The Gala Awards Dinner will be held on the evening of August 29 with nominations now open at piefconference.com ... See MoreSee Less
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5 months ago

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5 months ago

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5 months ago

PIEF Conference
Last night was sensational! A big congratulations to all the award winners, the nominees and everyone else involved. 👏 #PIEF2022 #piefawards ... See MoreSee Less
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5 months ago

PIEF Conference
Congratulations to Jessica Fitzgerald from Allianz for winning the Outstanding Contribution by an Individual Award at PIEF 2022 Conference!#PIEF2022 #piefawards ... See MoreSee Less
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Frequently Asked Questions

When is the Conference?

10-12 October, 2022

Where is the Conference?

It will be held at the Sofitel Brisbane and online as a hybrid conference.

Who runs the Conference?

The Personal Injury Education Foundation.  As a not-for-profit member-based organisation and registered training organisation, PIEF works towards improving the professionalism and capability of the personal injury and disability management industries.  See pief.com.au for more details.

How can I purchase a ticket?

Ticket purchase information will be available soon.

I'd like to speak at the Conference, who do I Contact?

We are calling for abstract submissions to be considered for inclusion which are focused on the exceptional programs & initiatives across the themes of Together, Today & Tomorrow.

Submissions open 15 March and close 6 May.

Click here for more details.

What if there is a schedule change?

All registered attendees will receive notification by email.


The Personal Injury Education Foundation (PIEF) is committed to fostering, developing and inspiring talent, by providing quality education and training and professional development programs, events, and initiatives for people working in the personal injury and disability management sectors across Australia.

Established in 2006, PIEF is a not-for-profit, member based organisation, governed by an independent Board of Directors. Members include regulators, insurers and agents in the workers compensation, motor accident (CTP), and disability and life insurance sectors.

The Change Room provides programs to improve Health, Wellbeing & Resilience.

All programs are evidence based and highly relatable, delivered by Mentors with lived experience and deep expertise. Mentors share practical tools that empower participants to take control of their physical, mental and emotional health.

Programs are designed to service two key areas;

  • Supporting the recovery of injury or illness through Insurance portfolio
  • Providing programs in a preventative format to build wellbeing resilience through organisations

The Change Room Change Lives

ABN 19 231 429 189

Comcare’s purpose is to promote and enable safe and healthy work.

Comcare is the national authority for work health and safety, and workers’ compensation.

We are a government regulator, workers’ compensation insurer, claims manager and scheme administrator.

Through our role, we work with employees and other workers, employers, service providers and other organisations to:

  • minimise the impact of harm in the workplace
  • improve recovery at work and return to work
  • promote the health benefits of good work.

We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes.

eReports is Australia’s premier provider of expert medical opinions and tailored services for the workers’ compensation and insurance sector.

Our select medical expert panel are highly experienced, providing robust and independent opinions to help guide you to achieve a positive outcome for your business and the individuals you support.

eReports’ NEXUS provides easy access to expert opinions regardless of location through our industry-leading, secure video assessment platform. 

We ensure the highest quality, with each report reviewed by our experienced Quality Assurance team. 

Proudly delivering services to the sector for over 22 years, the continual evolution of our intelligent systems brings efficiency to every step of the business process.  

Australian-owned and operated with locations in every state and territory, eReports have the experience you need and the technology to deliver the best expert opinions and services for you and your clients. 

Unlock the power of evidence-based opinions with eReports.