Frequently Asked Questions

Frequently Asked Questions

The PIEF National Conference and Excellence in Personal Injury & Disability Management Awards will be held in Perth in October, 2024.
Yes, the Conference will be livestreamed.  You can buy “Digital Passes” to view the Conference in real time.
Please note that the “All Inclusive” and “Conference Only” tickets include online access.
Yes, session recordings will be available for a limited time post the conference. 
Abstracts are currently open. Please visit the abstracts page for more information.
Registrations will open in June.
The conference is designed and co-ordinated by PIEF.
Please call BIECreative, our events company, on ‭1300 794 210‬ or email pief@piefconference.com
Call us on 1300 794 210 or email pief@piefconference.com

Frequently Asked Questions

The PIEF National Summit and Excellence in Personal Injury & Disability Management Awards for 2023 will be held at the iconic Adelaide Oval on August 29 and 30, 2023.
Yes, the Summit will be livestreamed.  You can buy “Digital Passes” to view the Summit in real time.
Please note that the “All Inclusive” and “Conference Only” tickets include online access.
Yes, session recordings will be available for a limited time post Summit. 
Thank you for your interest but regrettably the Programme has been locked in for this Summit. 
Attendees at the Summit will be able to view all live changes in the official conference app.
We have four types of tickets for sale:
All Inclusive – includes 2-Day Conference, Awards Gala Dinner, Farewell Networking Refreshments & Digital Pass.
Conference Only – includes 2-Day Conference, Farewell Networking Refreshments & Digital Pass.
Awards Gala Dinner – attendance at the awards dinner only.
Digital Pass – access to livestream of the conference only.
Please note that Early Bird Pricing is only available until July 28, 2023.
You will need to create an account to access the registration website to purchase your tickets. Please note, for privacy and security reasons, you will need to create a new registration account for this year’s Summit.
Before proceeding with registration, please take note of the following information to help you through the process.
  • If you are a Sponsor/Member, please select this option to take advantage of alternative payment options.
  • For those paying by credit card, please note we are unable to accept AMEX.
  • If you have access to a Discount Code for any of the tickets, please make sure you enter it into the correct section during your registration.
  • If you are booking for a Group with unconfirmed attendee names, please enter TBC in their contact details. Simply sign back in to your account and update their details when known. 
Click here to purchase your ticket.
Regrettably, no. For privacy and security reasons, you will need to create a new account to access this year’s registration website to purchase your tickets.
Yes, simply register with the Discount Code that you have been provided so a badge can be printed for your attendance at the Summit.
Yes, a Registration Confirmation Email and a Payment Receipt are automatically emailed out to you within 24 hours after the completion of your registration.
For Group Registrations, this email is sent to the person to whom the registration charges are billed.
Please check your Spam inbox if you cannot locate this email in your normal inbox.
Yes, a Registration Confirmation Email and a Payment Receipt are automatically emailed out to you within 24 hours after the completion of your registration.
For Group Registrations, this email is sent to the person to whom the registration charges are billed.
Please check your Spam inbox if you cannot locate this email in your normal inbox.

Please visit the Registration Desk at the venue and your lanyard/name badge will be printed and issued.

Yes, you will be granted the following CPD points for your attendance in-person or online:
ANZIIF: 10 points
NIBA: 10 points
This could be due to your organisation’s firewall preventing you from accessing certain websites. Please get your IT team to whitelist EventsAir.com.
The Summit is Business Casual and the Awards Dinner is Formal.
FULL REFUND
  • If the Summit is postponed* or cancelled.
    If requested > 30 days prior to the event.
50% REFUND
  • If requested within 14 to 30 days prior to the event.
NO REFUND
  • If requested < 14 days prior to the event.
NB:
If a registrant is unable to attend, by arrangement, they can nominate someone else to attend in their place.
*Tickets can be held for the later date, if preferred.
We have a number of hotels offering discounted rates, see our Where To Stay page.
Parking:
Adelaide Oval East Car Park Access via King William Road (north-bound lanes only) , open 24/7, parking fees apply.
Adelaide Oval North Car Park Access via Pennington Terrace, open 24/7, parking fees apply.
Festival Car Park is an underground car park, located on Festival Drive, right next to Adelaide Festival Centre – a short walk from Adelaide Oval.
Public Transport:
Train – The Adelaide Railway Station is located on North Terrace, approximateley a five-minute walk across the Riverbank footbridge or via King William Street. See Adelaide Metro.
Tram – Trams operate between Glenelg and the city with stops located on North Terrace and King William Road (outside the Adelaide Festival Centre). See Adelaide Metro.
Bus – Bus services run throughout the Adelaide metropolitan area and service several bus stops in the vicinity of Adelaide Oval. See Adelaide Metro.
The timezone on the Summit App is based on your current location.  Therefore, session times shown on the Summit App are based on where you are.  Please check the official programme to see sessions times in local Adelaide time.
The conference is designed and co-ordinated by PIEF.
Please call BIECreative, our events company, on ‭1300 794 210‬ or email pief@piefconference.com
Call us on 1300 794 210 or email pief@piefconference.com

Need help to see the Livestream?

How Do I Access the Virtual Conference? To access the virtual platform, all you will need is a stable internet connection, and Google Chrome as your preferred browser to access the platform. You are welcome to log in anytime to explore the site and ensure everything is working for you. Login details were sent to all applicable delegates. The experience should be viewed on a computer or tablet, not a phone.

After logging in, there will be a microphone and camera test prompt.

Trouble Accessing Your Link? Please note, if you are behind your business firewall and fail any or all of the technical checks, please ensure you speak to your IT support team to whitelist ‘twilio.com’, ‘vonage.com’, ‘aircastcdn.com’, and ‘vimeo.com’.

The Virtual Platform.  To help you get the most out of the virtual event, please take the time to view this tutorial as it will show you how to use the platform on the day.

Support on the Day. The virtual platform has a live support desk that you can contact if you face any technical issues or have questions about navigating the website features throughout the event days. You will see an icon at the top right corner of the virtual platform website to access live support.

Accessing Session Recordings Post Conference. Your digital pass also comes with the ability to access the session recordings post conference for a period of time. You can simply use the same login credentials to access these recordings.

Need help? If you have any other questions, please contact us.

We look forward to seeing you online.

Comcare is the government regulator, workers’ compensation insurer, claims manager and scheme administrator. Through our role, we work with employees and other workers, employers, service providers and other organisations to:

• minimise the impact of harm in the workplace

• improve recovery at work and return to work

• promote the health benefits of good work

We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes.

More information about Comcare go to comcare.gov.au or call us on 1300 366 979.