MONDAY OCTOBER 28
18:00:00-20:00:00Welcome Reception
Moderator: Vicky Dimanopoulos (Insurance Commission of WA)
Rod Whithear (Insurance Commission of WA)

TUESDAY OCTOBER 29
00:00:00-00:00:00Registrations Open
07:00:00-07:45:00PIEF2024 Fun Run
07:45:00-00:00:00Crown Ballroom Opens for Plenaries
00:00:00-00:00:00PIEFExpo Open
08:30:00-00:00:00Welcome To Country
Robyn Collard
Tryse Rioli
08:35:00-00:00:00Welcome
Tina Altieri
08:40:00-00:00:00Conference Opening
Hon Simone McGurk MLA (Western Australian Government - Minister for Training and Workforce Development, Water, Industrial Relations)
08:55:00-00:00:00Keynote Talk - Leveraging AI in Personal Injury & Disability Management: Enhancing Client Services & Outcomes
Moderator: Tina Altieri
Terry Bogyo (Independent Researcher & Consultant in Workers' Compensation, Disability Management and Occ Safety & Health, BC Canada)
10:05:00-00:00:00In Conversation with Lauren Parker
Moderator: Tina Altieri
Lauren Parker (Para-triathlete & cyclist)
10:50:00-00:00:00Morning Tea & PIEFExpo
11:20:00-00:00:00Panel: Shaping The Future Through Purposeful Leadership
Moderator: Mandy Young (SIRA)
Kath Gobbi (TAC)
Kylie Gould (Worksafe Vic)
Julie Mitchell (Allianz)
Stacey Williams (Navigator Group)
12:05:00-00:00:00Panel: Scheme Design and Performance - an Executive Perspective
Moderator: Michael Francis (ReturnToWorkSA)
Geniere Aplin (EML Solutions)
Jason Lardelli (WorkSafe Victoria)
Rod Whithear (Insurance Commission of WA)
Greg Tweedly (PIEF)
12:50:00-00:00:00Lunch & PIEFExpo
13:50:00-14:20:00
NAVIGATING THE CHANGING LANDSCAPEBUILDING RESILIENCESTRATEGIES FOR SUCCESS - INNOVATION AND COLLABORATIONSTRATEGIES FOR SUCCESS - DIVERSITY AND INCLUSION
Accelerating Injured Person Recovery And Return To Work Outcomes Through New Models Of Care
Chair: Angela Sormaz (TAC)
Cassandra Frei (Honeysuckle Health)
Misael Valdes Triana (Honeysuckle Health)
Breaking The Cycle Of Reactivity: Exploration Into Sustainable Solutions For Psychological Injury Management With QBE & The University Of Newcastle
Chair: Mandy Young (SIRA)
Jackie Costelloe (QBE)
Prof Rohan Walker (Centre for Rehab Innovations )
Elevating Workplace Injury Management Systems - It Pays To Care Collaboration
Chair: Joanna Van Maasdyk (TAC)
Michael Walsh (Suncorp)
Dr Mary Wyatt (It Pays To Care)
Unpacking The New Diverse Workforce
Chair: Dustin Bartley (CGU)
Brianna Cattanach (Allianz)
14:25:00-14:55:00
Be Well: Changing Culture Through Biopsychosocial Risk Management
Chair: Angela Sormaz (TAC)
Mark Pittman (Allianz)
Assessing And Addressing Workplace Trauma In The Context Of A Worker With Previous Trauma | The Challenges, Pitfalls And Trauma-informed Approaches.
Chair: Mandy Young (SIRA)
Brendan Jansen (mlcoa)
Redesigning Work In The Healthcare And Social Assistance Industry: Insights From The Design For Care Project
Chair: Joanna Van Maasdyk (TAC)
Dr Lucinda Iles (Curtin University)
Yeong Lee (icare NSW)
Working Well Through Social Contract: The Way
Chair: Dustin Bartley (CGU)
Simone Guise (QBE)
Rebecca Harris (WorkCover WA)
Tahnee Vidler (Suncorp)
15:00:00-15:30:00
Clara Optics: Using Artificial Intelligence To Advance Value-based Healthcare In The Modern Insurance Environment.
Chair: Emma Zahra (TAC)
Chris Rymer (QBE)
Supporting Injured Workers To Navigate Services Outside The Workers Compensation Scheme To Achieve Better Recovery And Return To Work Outcomes
Chair: Mandy Young (SIRA)
David Pickering (EML)
Implementation Of The New National Clinical Guidelines For Acute And Chronic Whiplash To Improve Outcomes
Chair: Joanna Van Maasdyk (TAC)
Prof Ian Cameron (John Walsh Centre for Rehabilitation Research)
Bronwyn Martin (SIRA)
Balancing Inclusion, Safety, And Personal Injury Compensation With A Neurodiverse Workforce
Chair: Dustin Bartley (CGU)
Darrin Brandis (PeopleSense by Altius)
15:30:00-00:00:00Afternoon Tea & PIEFExpo
16:00:00-16:30:00
Practical Applications And Insights From Machine Learning
Chair: Marc McLennan (CGU)
Dr John McMahon (Navigator Group)
Working Together To Manage Low Back Pain In The NSW Personal Injury Schemes
Chair: Lauren Sayer (SIRA)
David Grant (SIRA)
Prevention Of Psychological Claims' Lead Indicators In The Workplace
Chair: Lauren McKirdy (TAC)
Dr Ross Iles (SuperFriend)
Support Through Trauma
Chair: Adrian Smith (WorkSafe Victoria)
Jennifer Chate (Six Bricks Australia)
16:35:00-17:05:00
LOLA: Using Artificial Intelligence (AI) To Enhance Workplace Rehabilitation Outcomes
Chair: Marc McLennan (CGU)
Michelle Barratt (Arriba Group)
Application of Virtual Reality Pain Science Education & Coaching to Enhance Recovery & Return to Work in Injured Workers With Persistent Pain
Chair: Lauren Sayer (SIRA)
Aaron Bowes (IPAR Rehabilitation)
Increasing Return To Work Outcomes For Injured Workers By 247%
Chair: Lauren McKirdy (TAC)
Simon Bennett (EML)
Ash Evans (Taylor Fry)
David Field (Comcare)
Lachie Vivian-Taylor (Comcare)
Exploring The Link Between Mental Health, Psychosocial Risk, And Performance Management: Strategies To Reduce Psychological Claims In The Workplace
Chair: Hannah Dawes (WorkSafe Victoria)
Sharon Richens (Altius Group)
17:05:00-00:00:00Day Sessions Close
18:30:00-23:30:00Awards Gala Dinner
Klara Andric MLC (Western Australian Government)
MC: Ross Wallman

WEDNESDAY OCTOBER 30
00:00:00-00:00:00Registrations Open
07:00:00-08:00:00PIEF2024 Yoga
00:00:00-00:00:00PIEFExpo Open
00:00:00-00:00:00Welcome Back & Recap
Tina Altieri
09:05:00-09:55:00Keynote - Theo Venter & Dr Hanh Nguyen
Moderator: Tina Altieri
Dr Hanh Nguyen (Redimed)
Theo Venter
10:00:00-10:30:00
BUILDING RESILIENCESTRATEGIES FOR SUCCESS - DIVERSITY AND INCLUSIONNAVIGATING THE CHANGING LANDSCAPESTRATEGIES FOR SUCCESS - INNOVATION AND COLLABORATION
Direct Impact: Suncorp's Customer-centric CTP Experience
Chair: Mark Dougherty (WorkSafe Vic)
Kylie Horton (Suncorp)
Back On The Beat: A Panel Discussion With Police Injury Management Experts From Across Australia On Strategies To Support Recovery Of First Responders
Chair: Alex Grigg (The Procare Group)
Kim Connor (The Procare Group)
Laura Heasman (NSW Police)
Nadia Reinschmidt-Ryan (South Australia Police)
Mitch Scully (Western Australia Police Force)
'Testing And Learning' In Claims Management: Driving Outcomes For A More Sustainable Scheme
Chair: Mariam Tadros (icare)
Martin Bortz (Think Impact)
Heather Smith (icare)
Reimaging Injury Prevention: A Wearable Technology Collaboration To Achieve Sustainable Change
Chair: Angela Sormaz (TAC)
Merryn Courtney (EML)
Brendan Delaney (Illawarra Shoalhaven Local Health District)
10:30:00-00:00:00Morning Tea & PIEFExpo
11:00:00-11:30:00
Practical Applications For Leveraging Large Language Models, Predictive Analytics, Artificial Intelligence And Technology In Workplace Health
Chair: Mark Dougherty (WorkSafe Vic)
Amanda Johnston (KINNECT)
Recovery Isn't Linear - My Journey Back From Depression and Anxiety
Chair: David Grant (SIRA)
Peter Kirwan (Fire & Rescue NSW)
Injured People's Feedback Drives Service Excellence
Chair: Adrian Smith (WorkSafe Victoria)
Ivan Lebedev (CTP Regulator - SA)
Meghan Ritchie (CTP Regulator - SA)
Navigating Mental Turbulence: Supporting Transport Workers' Well-being In An Era Of Industry Collaboration
Chair: Joanna Van Maasdyk (TAC)
Will Barsby (EML)
Emma Flynn (Steering Healthy Minds)
11:35:00-12:05:00
Be Well: Early Intervention Fundamentals
Chair: Mark Dougherty (WorkSafe Vic)
Fabian Adriel (Allianz)
Dean Brown (Allianz)
Enhancing Brain Health And Recovery With A Multidisciplinary, Early-Intervention Approach
Chair: David Grant (SIRA)
Chantelle Parrott (FPES Australia)
Dr Martin Raftery (World Rugby)
Influencing Whiplash Outcomes: Utilising WhipPredict, Value-based Healthcare And Stress-inoculation Within A Novel Stratified, Bundled-care Program
Chair: Adrian Smith (WorkSafe Victoria)
Kylie Horton (Suncorp)
Nick Kendrick (Axis)
Employment Care Coordination - Reimagining Returning To Work
Chair: Joanna Van Maasdyk (TAC)
Simon Bailey (DXC)
12:10:00-12:40:00
A Novel Approach To Reducing Claims Leakage With GenAI
Chair: Mariam Tadros (icare)
Steve Girvan (EY)
Vivian Tse (EY)
Minds In Motion: Integrating Exercise And Nutrition In Mental Health Recovery
Chair: David Grant (SIRA)
Chloe McLeod (Verde Nutrition Co)
Austin Smith (Guardian Exercise Rehabilitation)
Transforming Return To Work: Innovations In Workers' Compensation Case Management
Chair: Adrian Smith (WorkSafe Victoria)
Fiona Hammond (Perx Health)
Simon Norgate (WorkSafe Vic)
Hugo Rourke (Perx Health)
Closing The Gap With Cultural Competence In Workplace Rehabilitation With Indigenous Australians
Chair: Lauren McKirdy (TAC)
Cindia Reine (Rehabilitation Services by Altius)
12:40:00-00:00:00Lunch & PIEFExpo
13:40:00-14:10:00
Beyond The Sensors: Unveiling Wearable Tech's Role In Workplace Injury Prevention
Chair: Sara Poulter (WorkSafe Victoria)
Jason Phang (QBE)
Andrew Ronchi (dorsaVi)
The Progressive Goal Attainment Program Across Settings: Helping People Make Transitions By Addressing Goals In Important Life Domains
Chair: Bronwyn Martin (SIRA)
Kelly Alderson (Adaptive Workplace Solutions)
Navigating Mental Health Claims: Insights From The Valliant Pilot Program
Chair: Hannah Dawes (WorkSafe Victoria)
Amber Procter (EML)
Cass Wild (EML)
Implementing LGBTQIA+ Inclusivity In Workers Compensation Practices
Chair: Mark Dougherty (WorkSafe Vic)
Kimberley O'Reilly (QBE)
14:15:00-14:45:00
Improving Potential Benefits of Effective Rehabilitation
Chair: Sara Poulter (WorkSafe Victoria)
Dr John Schneider (Mededucation Online)
Long-Duration Claims - Increasing Worker Resilience
Chair: Bronwyn Martin (SIRA)
Sharon Hollins (Suncorp )
The Future Of Work
Chair: Hannah Dawes (WorkSafe Victoria)
Kirsty Harrison (Suncorp)
Self Insurers: Reimagining Preventative Health
Chair: Angela Sormaz (TAC)
Mereesha Gadiagellan (LGIS)
James Larkin (LGIS)
14:50:00-15:20:00
Digital Distractions On Wheels: Navigating The Candy Store Of Infotainment Challenges In Australian Personal Injury Schemes
Chair: Sara Poulter (WorkSafe Victoria)
Will Barsby (EML)
Pain Education Intervention For Injured Workers Showed Improved Pain And Mental Health Outcomes And Was Appreciated By Case Managers
Chair: Bronwyn Martin (SIRA)
Dr Janine McMillan (Institute for Safety, Compensation and Recovery Research (ISCRR), Monash University)
Mark Phillips (WorkSafe Vic)
Application of Best Practice Modern Pain Science Education & Coaching Enhance Recovery & Return to Work In Injured Workers With Persistent Pain
Chair: Hannah Dawes (WorkSafe Victoria)
Aaron Bowes (IPAR Rehabilitation)
Drive Well: Utilising VR Technology To Overcome Post-Accident Driving Phobia
Chair: Angela Sormaz (TAC)
Dr Corrie Ackland (The Sydney Phobia Clinic)
Samantha McMillan (Allianz)
15:30:00-16:20:00Panel: Conference Executive Summary - A Delegate Perspective
Moderator: Rebecca Harris (WorkCover WA)
David Bacon (QBE)
Julie Mitchell (Allianz)
Arthur Papagiannis (AP Psychology & Consulting Services)
Warwick Thorn (ACC New Zealand)
Allicia Tsolis (GIO)
Chris White (WorkCover WA)
16:20:00-16:30:00Farewell & Conference Close
Moderator: Tina Altieri
Greg Tweedly (PIEF)
Chris White (WorkCover WA)
16:30:00-18:30:00Farewell Reception

Please note, schedule and times are subject to change without notice.
Crown Perth Complex - Whadjuk - (Times in AWST)

At Australian Specialist Hub, we deliver exceptional quality medico-legal reports from highly qualified Specialists and Allied Health Professionals in the most cost-effective and timely manner to suit your needs. We have a wide-ranging panel and are confident we can always find the right person for the job. We pride ourselves on providing affordable, timely, and compassionate service in all situations. We ensure all our specialists meet the rigorous standards we hold them to. 

Contact ASH for all your medico-legal needs; no job is too big or small for us to tackle!

Accomplished. Specialised. Honest.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service.

More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

For more information, please visit www.guidewire.com.

1300HANDOC offers a comprehensive 24/7 streamlined service for the management and rehabilitation of acute hand and wrist injuries in WA.

Handoc offers immediate triage and treatment advice for hand injuries, emergency surgery and complete post-operative care to reduce the impact of hand injuries on your business.

Download the free HANDOC App to your smartphone as a 24/7 reference tool for common hand injuries.

Visit www.handoc.com.au/app to learn more.

MoreGoodDays (MGD) is a science-backed digital program designed to help people manage and recover from chronic musculoskeletal pain without medication.

Combining evidence-based strategies like pain education, pain reprocessing therapy, and physical conditioning, MGD offers personalised support from health professionals through 1-on-1 coaching. The program empowers users to take control of their pain, improve their quality of life, and return to work and activities they enjoy.

Accessible via a user-friendly app, MGD delivers proven tools for long-term pain relief, making best-practice care available to everyone, anytime, anywhere.

ASORC members help people with illness, injury, disability or impairment find work with purpose.

Rehabilitation Counsellors are tertiary qualified allied health professionals who specialise in vocational assessment, vocational counselling, vocational training, physical and psychological injury management and case management, providing tailored strategies within a biopsychosocial context to help clients sustain employment or progress towards returning to work. 

Rehabilitation Counselling is a rewarding career that supports others through huge life changes, helping them to reach their full potential and reintegrate into work and community. 

We are a group of respected medical specialists providing independent medical examinations across all schemes.

With a thorough understanding of our obligations as expert witnesses we are able to provide reports which are unrivaled in quality, efficiency and objectivity.

We have a drive to remain balanced, considered and meticulous in our assessments of medical evidence. We provide services to insurers, plaintiff and defendant lawyers, employers and all other stakeholders.

Safe Work Australia is an Australian government agency that develops national policy to enhance work health and safety (WHS) and workers’ compensation arrangements across Australia.

Safe Work Australia represents the interests of the Commonwealth, states and territories, as well as workers and employers, in pursuit of their vision of healthier, safer and more productive workplaces through improvements to WHS and workers’ compensation arrangements.

Perx Health motivates your members through their recovery, dramatically improving return-to-work rates by 1.7x and reducing length of claims by 57 days. To return workers to full health – especially with complex cases – it’s critical to build recovery habits quickly and to sustain that behavior throughout their recuperation.

This is where Perx excels. Perx delivers 90% adherence by making recovery tasks fun with rewards, gamification, leaderboards and community support. Adherence drives faster recoveries, with users seeing a 34% improvement in symptoms after 8 weeks and one partner projecting $3M savings. 

Find out how Perx can do the same for you.

Transform your workplace health with RediMed.

Founded in 2008, we have a clear purpose: to support all individuals through innovative, holistic, end-to-end healthcare.

Our comprehensive services focus on pre-employment assessments and the prevention, treatment and management of work-related injuries. We ensure your employee’s health is our top priority and we take time to understand your unique requirements to support the management of health conditions and optimise recovery outcomes. We employ some of the most experienced health professionals in the country and by supporting your people, and your business, we’re creating a healthier, more resilient Australia.

Quantumcorp provides a full range of investigation services to insurers, self-insurers, insurance lawyers, claims management companies, and large employers in all States and Territories throughout Australia.

We are not your everyday investigation firm:
We offer highly specialised investigation solutions, with investigators and support staff aligned to one of five distinct Practice Groups based on their qualifications, experience and skillset, including;

• Liability
• CTP
• Workers Compensation
• General Insurance
• Surveillance & Online Investigations

We favour employee investigators over independent contractors.

We employ Technical Specialists to oversee quality.

We tie it all together with Q-track, our purpose built case management system which provides all users, including our clients, with a 360 degree case view 24/7/365.

Procare Group is a multidisciplinary national provider of personal injury insurance risk solutions.

Our expert and comprehensive offering across multiple divisions includes:

– Health, Wellbeing & Injury Prevention Services
– Injury Management, Return to Life & Work Services
– Investigation, Fraud & Forensic Services
– Medicolegal Services

Procare has over 25 years of experience with 40+ locations in all states and territories of Australia. Our experienced and proven team are grounded in authenticity and our enduring commitment to quality, flexibility, and customer experience.

We are excited to be a part of this year’s PIEF Conference in Perth. Come by our booth and say hello!

We pride ourselves on innovation, and key partnerships, with our leadership team ensuring a customised, flexible, adaptable, and proactive approach that’s always evolving.

Established in 2000, IA Health Group pioneered the Industrial Athlete concept and brought this focus to achieve employee health.

Over time we observed that the repetitive motion activities of athletes and industrial workers are comparable, resulting in similar injuries which can be prevented by similar sports-focused management.

This observation has been at the core of the IA Health Group vision of keeping all Industrial Athletes safe, proud and protected.

I-MED Radiology Network operates 250 clinics nationally and performs over 7 million patient procedures each year, making us on of the largest providers of medical imaging in the world.

With over 400 doctors and 4,500 staff, you can rely on us.

360 Medico Legal is a leading provider of independent expert medical assessments and quality medico legal reports for diverse cases and clients across Australia. 

 360 Medico Legal takes pride in delivering unbiased and balanced medico legal opinions and reports of the highest quality. Our independent medical reports are meticulously crafted by over 120 highly regarded independent medical experts, assisting with various legal and insurance matters. We work with plaintiffs, defendant lawyers, insurance companies, employers, claims managers, and corporate firms on a variety of cases and claims.

 We are also pleased to introduce 360 Occupational Health, our solution to providing immediate access to new and exclusive AMS accredited Occ Physicians.

Harness the power of a healthier workforce with Konekt!

Konekt is one of Australia’s largest providers of injury prevention, injury management and workplace wellbeing services. With over 30 years of clinical expertise and national reach, and services extending across every stage of the employment lifecycle, makes us well positioned to help you build a healthier, happier, and thriving workforce.

We work in partnership with customers across the insurance, corporate, and government sectors to prevent and manage workplace injuries to reduce social and employment costs – creating a stronger community.

We are a government regulator, workers’ compensation insurer, claims manager and scheme administrator.

Through our role, we work with employees and other workers, employers, service providers and other organisations to:
· minimise the impact of harm in the workplace
· improve recovery at work and return to work
· promote the health benefits of good work.

We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes.